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Twilio IoT Acquisition
Twilio IoT Acquisition
  • Twilio IoT is now part of KORE
    • Link Your Twilio & KORE Accounts
    • Self-Service Limitations
    • IoT Customer Support Migration to KORE
    • Frequently Asked Questions (FAQ)
  • Twilio to KORE Migration Guides
    • Migrating to KORE Console
    • Migrating to KORE's APIs
    • Migrating to KORE Callbacks
    • Migrating to KORE Super SIM Connection Events
    • Migrating to KORE's Status Page
    • Migrating to SIM Ordering at KORE
    • Migrating to the New Super SIM Hardware
  • Advisories
    • Upcoming Changes to Developer Experience for Super SIM & Programmable Wireless – April 2024
    • New UI and APIs Available at KORE & More for Super SIM & Programmable Wireless - August 2024
    • KORE Callbacks Available - September 2024
    • KORE Event Streams Available - September 2024
    • KORE Child Accounts Created and Linked to Your Twilio Subaccounts - October 2024
    • Update on Our Migration to KORE - November 2024
    • More on Super SIM and Programmable Wireless Migration to KORE - December 2024
    • KORE Shop, API migration, Programmable Wireless Console - January 2025
    • More on Super SIM migration to KORE - March 2025
    • New Super SIM hardware and applets updates - April 2025
On this page
  • Video and Interactive Guide
  • Access the Status Page
  • Active Incidents
  • Past Incidents
  • Subscribe to Email Notifications
  • Receiving Notifications into Applications or Shared Inboxes

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  1. Twilio to KORE Migration Guides

Migrating to KORE's Status Page

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Last updated 2 months ago

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You can use KORE's to:

  • View real-time updates about any active incidents

  • Check if there are any upcoming maintenance events to be aware of

  • Review details about past incidents

  • Subscribe to email notifications to receive updates about incidents and maintenance events

If you ever experience any issues with your Super SIMs or Programmable Wireless SIMs, you can quickly check the status page to see if there are any active incidents that could be the cause. If you're experiencing a problem but there's no active incident or you can't tell if the incident is related to the issue you're having, please don't hesitate to .

Video and Interactive Guide

Watch our or follow the to learn more about the status page.

Access the Status Page

Anyone can view KORE's Status Page. Just go to .

Active Incidents

Active incidents will be visible immediately when you land on the Status Page. You can expand an incident to see a timeline with updates from our team.

Past Incidents

To see a history of past incidents for a product, click the product name to be taken to a more detailed page.

Subscribe to Email Notifications

You can subscribe to email notifications about new incidents and updates to active ones so you have the most up to date information about any issues.

While you can use Twilio's status page to configure updates through multiple channels, KORE only supports notifications via email.

To setup a subscription, you need to first be logged in.

You'll see "Welcome <your_name>!" in the upper right corner instead of a login button when viewing the Status Page if you're logged in.

Look for the "Service Status Updates" component on the screen.

Click the "Subscribe to Updates" button to enroll in receiving updates about that product. After you do that, it should update and look like this:

You should receive an email notifying you that you're now subscribed.

The email address of the logged in user will always be used when you subscribe to updates.

Receiving Notifications into Applications or Shared Inboxes

For the best experience, log into the first and then go the .

Next, go to the status page for the product you want to receive notifications, such as .

You may want to receive notifications through tools like or or to a shared inbox for your team. We currently always take the email of the logged in user to setup a subscription. To have notifications sent to a shared inbox or to these applications, you can . Accept the invite sent to the email address and set a password for the user. Now that you're logged in as a user with that application or shared email address, go to the Status Page and subscribe for updates. You should get the confirmation email that you're now subscribed to your application or shared inbox.

If this workaround does not work for your team due to user management concerns or any other reasons, we'd like to hear from you. Please .

Status Page
contact our support team
video
interactive guide
status.korewireless.com
KORE Console
Status Page
Super SIM's
Slack
Microsoft Teams
invite those emails as users to your account
contact our support team
Click the product name to see past incidents