Users
Collaborating with users
Every account has a list of users with a specific role that grants them access to one or more KORE products. During initial registration, your account will have a single user: you. Additional users can be invited to your account.
Users are managed centrally through the KORE console, which you can navigate to and view. You can access each user's information by selecting their name.
You cannot invite a user from a child account; invites are only enabled from the parent account. Once the registration is complete, the user will be granted access to all child accounts associated with the parent account, with the same roles and permissions they were given at the parent account level.
Add users
You can add additional users to your account on the KORE Console.
Required information
The requestor must provide the following details:
User name
User email
User role
Instructions
Select the Users
menu, then select the + Invite User button (top right).
Complete the Invite User form by providing the user's email, role, and product permissions (optional). An email invite will be sent to them so they can complete the registration process. Note: Refer to the Role Based Access Control for role definitions.
New user instructions
New users will accept their email invite, create their password, and then select their MFA option.
Select the email sent from KORE.
Review the contents and then select Accept Invite.
Refer to Password management and Multi-factor authentication (MFA) information to complete your registration and for ongoing sign-in information.
Delete users
Admins or the account owner cannot remove users from the account from the console. Contact Support to create a case to have this done for you.
Last updated