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The following advisory was sent to customers using Super SIM and Programmable Wireless on January 30, 2025.
You are receiving this message because you use Super SIM or Programmable Wireless.
You can now order and through KORE Shop, our new ordering portal replacing the Twilio Console. KORE Shop is accessible directly or via the . We recommend reviewing our to familiarize yourself with KORE Shop and ensure the right team members have access before February 20, 2025, after which we will begin disabling functionality in the Twilio Console.
As previously communicated, if you use Twilio’s REST APIs to manage your SIMs, you must complete your migration to KORE’s REST APIs by May 1, 2025. If you have not done so already, review the to familiarize yourself with the new API endpoints. We have created a on generating OpenAPI clients using KORE’s OpenAPI specification file. Using OpenAPI clients is the recommended way to migrate to KORE’s APIs if you are currently using Twilio libraries. Do not delay—start your migration today to ensure you can continue to manage your SIMs without interruption. Additional resources:
and API reference documentation
You can now manage your Programmable Wireless SIMs in the new . With both Super SIM and Programmable Wireless Consoles available at KORE, invite your teammates using the , and start using it instead of Twilio, which will be unavailable after February 20, 2025. To ensure that we complete the transition of services from Twilio by an upcoming deadline, we have released the to you now so you can begin familiarizing yourself. While it supports nearly all the functionality as the Programmable Wireless section of the Twilio Console, there are still some that the team is continuing to work on. We intend to fix these known issues before the February 20, 2025, deadline.
Refer to our KORE Documentation Hub for additional information on and copies of all . Should you have any questions or concerns or need assistance, please do not hesitate to reach out. If you do not know your account manager, please .