33201

Unauthorized

Description

Raised when the requested operation is not permitted.

Possible Causes

  • The account has been suspended, causing the asynchronous request to be canceled.

  • A command sent to the SIM was rejected by its rate plan.

  • The SIM transfer request was rejected because the SIM must be new, and the target account must be either the requesting account or a subaccount of the requesting account.

Possible Solutions

  • When sending a command, ensure that the rate plan associated with the SIM has commands enabled.

  • Contact Kore Support for assistance with the SIM transfer.

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