# 33119

## Description <a href="#not-found" id="not-found"></a>

Raised when a SIM connectivity reset is requested but not permitted.

## Possible Causes <a href="#not-found-1" id="not-found-1"></a>

* When the operation is temporarily unavailable because the downstream carrier is undergoing maintenance and not accepting requests.
* When a SIM does not support the operation or is not in a status that allows it to connect to a cellular network.

## Possible Solutions <a href="#not-found-2" id="not-found-2"></a>

* When operating, ensure that no ongoing maintenance is in progress.
* When verifying a SIM, ensure that it is not a Narrowband SIM.
* When checking a SIM, ensure that it is in ready or active status.