# 33201

## Description <a href="#not-found" id="not-found"></a>

Raised when the requested operation is not permitted.

## Possible Causes <a href="#not-found-1" id="not-found-1"></a>

* The account has been suspended, causing the asynchronous request to be canceled.&#x20;
* A command sent to the SIM was rejected by its rate plan.
* The SIM transfer request was rejected because the SIM must be new, and the target account must be either the requesting account or a subaccount of the requesting account.

## Possible Solutions <a href="#not-found-2" id="not-found-2"></a>

* When sending a command, ensure that the rate plan associated with the SIM has commands enabled.&#x20;
* Contact Kore Support for assistance with the SIM transfer.