# 20409

## Description <a href="#not-found" id="not-found"></a>

The child account is not created.

You are trying to create a child account and providing an invalid account SID.

## Possible Causes <a href="#not-found" id="not-found"></a>

* The account SID is in use already
* The account SID format is incorrect

## Possible Solutions <a href="#not-found" id="not-found"></a>

* Review the format of the account SID you entered
* Review if you have already used the account SID before
* Enter a new account SID
* If this is a continuous experience, please contact KORE Support.