# 20500

## Description

The KORE API encountered an error when processing your request.

## Possible Causes

This generally indicates an error in the server handling logic or a timeout in the API. 

## Possible Solutions

* Check our [status page](https://korewireless.service-now.com/csm?id=services_status) for more details. 
* Retry the request
* If our status page has no information, contact KORE support with details about the requests that are failing, and we will investigate.