# 83704

## Description <a href="#description" id="description"></a>

The SIM was not able to attach to the specified network because your SIM has not been activated yet and is in the `new` state. This is the state that SIMs arrive in when they are shipped and they must be activated first via Console or REST API before they can be used.

## Possible Causes <a href="#possible-causes" id="possible-causes"></a>

* Your SIM is in the `new` state and is not active.

## Possible Solutions <a href="#possible-solutions" id="possible-solutions"></a>

* Use the KORE Console or REST API to activate your SIM by setting its `status` to `ready` or `active` .


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