33119

SIM connectivity reset not allowed

Description

Raised when a SIM connectivity reset is requested but not permitted.

Possible Causes

  • When the operation is temporarily unavailable because the downstream carrier is undergoing maintenance and not accepting requests.

  • When a SIM does not support the operation or is not in a status that allows it to connect to a cellular network.

Possible Solutions

  • When operating, ensure that no ongoing maintenance is in progress.

  • When verifying a SIM, ensure that it is not a Narrowband SIM.

  • When checking a SIM, ensure that it is in ready or active status.

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