Unable to Place Order

If you're experiencing difficulty completing your order on KORE Shop, here are some steps you can try to resolve the issue:

  1. Check Your Payment Method

    1. Ensure your card or payment method has sufficient funds.

    2. Double-check the details entered (card number, CVV, expiration date, etc.).

  2. Verify Your Internet Connection

    1. Use a stable and secure internet connection.

  3. Clear Browser Cache and Cookies

    1. Clear your browser's cache and cookies, then try the transaction again.

    2. Alternatively, try using a different browser or device.

  4. Address Any Error Message

    1. If you see an error message, follow the instructions provided.

    2. Note down the exact error message for reference.

  5. Review Your Account Details

    1. Confirm your shipping and billing information is correct and valid.

    2. Ensure your account is not locked or restricted.

  6. Contact Support

    If the issue persists, contact our customer support team. Provide details such as the error message and steps you've already tried.

    1. Contact Us: Visit our Shop portal and click the Contact Us form. Fill in the relevant information and submit the form.

    2. Email: support@korewireless.com

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