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  • Troubleshooting
    • Unable to Login
    • Agreed price not shown
    • Unable to Place Order
    • Credit Card Payment Issues
    • Terms Purchase Issues
    • Order Confirmation Email Issue
    • Unable to cancel order
    • Unable to find my Invoice for the order
    • Order never recieved
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  1. Troubleshooting

Order never recieved

We’re sorry to hear that your order hasn’t arrived! Here’s what you can do:

PreviousUnable to find my Invoice for the order

Last updated 3 months ago

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  1. Check your Order Status

    1. Log in to your account and go to "Orders Page" to check the latest tracking updates.

    2. If the order is marked "Shipped", it may still arrive soon.

  2. Verify Shipping Details

    1. Check your email inbox for the order confirmation email.

    2. Ensure your shipping address is correct in your order confirmation email.

  3. Contact Support

    If the issue persists, contact our customer support team. Provide details such as the error message and steps you've already tried.

    1. Contact Us: Visit our and click the Contact Us form. Fill in the relevant information and submit the form.

    2. Email: support@korewireless.com

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