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  • Troubleshooting
    • Unable to Login
    • Agreed price not shown
    • Unable to Place Order
    • Credit Card Payment Issues
    • Terms Purchase Issues
    • Order Confirmation Email Issue
    • Unable to cancel order
    • Unable to find my Invoice for the order
    • Order never recieved
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  1. Troubleshooting

Terms Purchase Issues

Follow these steps to resolve KORE Credit Terms payment issue:

PreviousCredit Card Payment IssuesNextOrder Confirmation Email Issue

Last updated 3 months ago

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  1. Verify Payment Details:

    • Check if your account is eligible and has Terms enabled in your account.

    • Ensure you are logged in to the Terms enabled account.

  2. Try an Alternative Payment Method:

    • Use a Credit card

  3. Clear Browser Cache and Cookies

    1. Clear your browser's cache and cookies, then try the transaction again.

    2. Alternatively, try using a different browser or device.

  4. Contact Support

    If the issue persists, contact our customer support team. Provide details such as the error message and steps you've already tried.

    1. Contact Us: Visit our and click the Contact Us form. Fill in the relevant information and submit the form.

    2. Email: support@korewireless.com

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