Terms Purchase Issues

Follow these steps to resolve KORE Credit Terms payment issue:

1. Verify Payment Details:

   • Check if your account is eligible and has Terms enabled in your account.

   • Ensure you are logged in to the Terms enabled account.

2. Try an Alternative Payment Method:

   • Use a Credit card

3. Clear Browser Cache and Cookies

   1. Clear your browser's cache and cookies, then try the transaction again.

   2. Alternatively, try using a different browser or device.

4. Contact Support

   If the issue persists, contact our customer support team. Provide details such as the error message and steps you've already tried.

   1. Contact Us: Visit our Shop portal and click the Contact Us form. Fill in the relevant information and submit the form.

   2. Email: [e-mail]