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  • Troubleshooting
    • Unable to Login
    • Agreed price not shown
    • Unable to Place Order
    • Credit Card Payment Issues
    • Terms Purchase Issues
    • Order Confirmation Email Issue
    • Unable to cancel order
    • Unable to find my Invoice for the order
    • Order never recieved
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  1. Troubleshooting

Unable to cancel order

Here are steps to help resolve the issue:

PreviousOrder Confirmation Email IssueNextUnable to find my Invoice for the order

Last updated 3 months ago

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  1. Check the Cancellation Window

    1. Orders can usually only be cancelled within a specific timeframe after they are placed. Verify whether the cancellation option is still available on the "Orders" page.

    2. Once an order is shipped or fulfilled, cancellations are not possible.

  2. Facing Technical Issue

    1. If you're experiencing technical problems, try the following:

      1. Refresh the page or use a different browser.

      2. Clear your cache and cookies.

  3. Contact Support

    If the issue persists, contact our customer support team. Provide details such as the error message and steps you've already tried.

    1. Contact Us: Visit our and click the Contact Us form. Fill in the relevant information and submit the form.

    2. Email: support@korewireless.com

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