Passwords

You have two options for changing your password at login or from your profile page.

Password change during login

You will need to partially log in before being able to reset your password.

1. Open the KORE Console, add your email ID, and select Sign In.

2. Select Forget Password?

3. Add the email address for that account and select Continue.

   

   You will receive a confirmation that a reset email was sent. Note: The link in the email expires in 30 minutes.

   
4. Open the email and select the Reset My Password button. A new browser window will open.

5. Change your password, then select Reset My Password. You will receive a confirmation message that your password has been reset.

   
6. Return to the original browser window and Sign in.

   

Password change from your profile

You can reset your password from your user profile at any time.

1. Select your profile, then select the security tab.

   
2. Select the Security tab, then select Send reset password link.

   

   A message will appear on the screen stating that a message has been sent using the two-factor authentication (2FA) method you have chosen. This information is also available on your profile > security tab.

3. Monitor your 2FA method for the password notification.

   
4. Follow the instructions to change your password.