# Passwords

You have two options for changing your password at login or from your profile page.&#x20;

## Password change during login

You will need to partially log in before being able to reset your password.

1. Open the [KORE Console](https://console.korewireless.com/), add your email ID, and select **Sign In**.
2. Select **Forget Password?**
3. Add the email address for that account and select **Continue**.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FPJttko8g05JoYWukNb7K%2Fpassword%20-%20forgot_1.png?alt=media&#x26;token=e9c2d4c6-1882-4b1e-ad2d-11028f02d803" alt=""><figcaption></figcaption></figure></div>

   You will receive a confirmation that a reset email was sent. \
   **Note:** The link in the email expires in 30 minutes.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FcTfBYgJjt1Jo3pTJ9U0a%2Fpassword%20-%20forgot_confirm.png?alt=media&#x26;token=45eeadd8-dd94-4c50-8786-7f9df48748ed" alt=""><figcaption></figcaption></figure></div>
4. Open the email and select the **Reset My Password** button. A new browser window will open.&#x20;
5. Change your password, then select **Reset My Password**. You will receive a confirmation message that your password has been reset.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FytQ4bNI77YHRRkHQE0UP%2FPassword%20-%20forget%20reset.png?alt=media&#x26;token=fe2da5e2-2716-497d-bd10-9d81ea21c6f6" alt=""><figcaption></figcaption></figure></div>
6. Return to the original browser window and **Sign in**.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F820PEjasvi08OyXV8aDf%2Fpassword%20-%20forget%20-%20new%20password.png?alt=media&#x26;token=d33ecba0-9ca4-474f-a592-6289b61f2c64" alt=""><figcaption></figcaption></figure></div>

## Password change from your profile&#x20;

You can reset your password from your user profile at any time.&#x20;

1. Select your profile, then select the security tab.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FUH4rvfQJr1IqojhfJ9aa%2Fpassword%20reset%2001.png?alt=media&#x26;token=0de90bf8-599e-46fd-b636-d69132660f27" alt="User menu with profile menu option"><figcaption></figcaption></figure></div>
2. Select the Security tab, then select **Send reset password link**.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FTdo7hn1uVlQtYPPJ8CFI%2Fimage.png?alt=media&#x26;token=999302fb-b077-427d-8b74-2080d61e10cf" alt=""><figcaption></figcaption></figure></div>

   A message will appear on the screen stating that a message has been sent using the two-factor authentication (2FA) method you have chosen. This information is also available on your profile > security tab.&#x20;
3. Monitor your 2FA method for the password notification.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FrUbf2IS51PNrrGtsy3je%2Fpassword%20reset%2004.png?alt=media&#x26;token=4416ab62-5529-4819-a1b7-7e99fc7b2ecc" alt="2FA email notification"><figcaption></figcaption></figure></div>
4. Follow the instructions to change your password.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2Fr9Tf5io73mOoJrQkqD5m%2Fpassword%20reset%2005.png?alt=media&#x26;token=eb35bb9f-78d9-4e37-b51e-8b7bc8c65046" alt=""><figcaption></figcaption></figure></div>

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F3WqB2estm5pxm4wfTFfL%2Fpassword%20reset%2006.png?alt=media&#x26;token=92feefe7-3a85-4d57-aa56-8aee2883fe72" alt="password change parameters and instructions"><figcaption></figcaption></figure></div>

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FtgbF53M3AqyMDVgF2qPb%2Fpassword%20reset%2007.png?alt=media&#x26;token=fb95f8eb-a54d-46d0-a547-6c80e878f46c" alt="password change complete message"><figcaption></figcaption></figure></div>

[<br>](https://docs.korewireless.com/en-us/iam/users/user-profile)
