# New account setup

## Create a new account or join an existing account?

Two options are available for new users of the KORE Console: creating a new account or joining an existing one. \
\
The process for both is different.&#x20;

* **Create a new account**.\
  Creating a new account establishes you as an owner, initially, of one account. You can then create multiple accounts and invite users. Use the following instructions to create an account that you will own and, as needed, invite other users to it.
* **Join an existing account**. \
  Wait for an email from KORE Wireless (KORE User Invitation) and select **Accept Invite** to be added to the account. Refer to the [invite-accept-an-invitation-to-join-an-account](https://docs.korewireless.com/console/user-management/invite-accept-an-invitation-to-join-an-account "mention") for additional instructions.

{% hint style="warning" %}
The **register** option will only create a new account. It will ***never*** add you to an existing account.
{% endhint %}

## Create a new account

The process is different based on whether you are [#new-to-kore](#new-to-kore "mention") or are a [#current-kore-customer](#current-kore-customer "mention").

### New to KORE

1. Go to the [KORE Console sign-in](https://console.korewireless.com/dashboard) page and select **Register**.&#x20;

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FKL9eiYZT9ctLaWQjtKDQ%2Fimage.png?alt=media&#x26;token=77fb5412-3adf-4f0b-bf5d-da0d0224ff89" alt=""><figcaption></figcaption></figure></div>
2. Add your email address and then select **Send Code**.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FGItCun6vbbxHYNGgg5G6%2Fimage.png?alt=media&#x26;token=8e689a6c-f8f9-45f5-83e6-f785a6183935" alt="register page" width="563"><figcaption></figcaption></figure></div>
3. Watch your email for "<noreply@korewireless.com>" with the subject line "**KORE Email Verification**." Open the email and copy the verification code.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F6tqSZ1Z3H2K682NUVW8v%2Fimage.png?alt=media&#x26;token=06871682-72ca-4dd3-8a4b-90569e43e5d4" alt="verify email example" width="475"><figcaption></figcaption></figure></div>
4. Switch back to the KORE Console page, enter the verification code, and select **Verify**.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FMDEc8Lfg2nSp2PCKiEG2%2Fimage.png?alt=media&#x26;token=4c3b0192-0f8c-4162-92cb-b50d7d62e193" alt="verify code sign in page" width="563"><figcaption></figcaption></figure></div>
5. Create your password using the parameters listed on the screen.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FdPfRa9gHgKK6oqti6sn5%2Fimage.png?alt=media&#x26;token=45cd5f46-4611-482c-96e9-c60f1be68461" alt="create password page" width="563"><figcaption></figcaption></figure></div>

### Add user and account details

1. New users - Add your user details, then select **Next**.\
   KORE users - confirm or complete your user details, then select **Save**.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FpgPtsopbKgj44awoNTJy%2Fimage.png?alt=media&#x26;token=3f8dac9c-eb0e-444e-900c-b8d896644b3d" alt="user name and number detail page" width="563"><figcaption></figcaption></figure></div>

   You return to the dashboard, and the Security tab is now available to choose your MFA method.
2. Select [#security](https://docs.korewireless.com/console/user-management/profile#security "mention") tab and confirm your MFA option. The default is email.
3. Select the Dashboard tab and add your account details. Select whether this is a business or individual account, add all needed information, and then select **Next**.\
   Refer to the [vat-validation-issues](https://docs.korewireless.com/console/accounts/new-account-setup/vat-validation-issues "mention") if needed.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F2iIrbr6bxrU4wRaBESvP%2Fimage.png?alt=media&#x26;token=5dfce718-4174-4cbb-998b-5706147d75d5" alt="account details input page"><figcaption></figcaption></figure></div>
4. Verify your information, and then select  **Add Payment Method** or **Complete**. Payment information can be added at any time before purchase. Refer to the [payment-methods](https://docs.korewireless.com/console/billing-and-payments/payment-methods "mention") article to add payment information at a later date.

   <figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FnQ7d6EqgnlF68TDPtPOA%2Faccount%20complete.png?alt=media&#x26;token=543553c9-c60b-4681-91f7-7f2d6792b774" alt="summary page"><figcaption></figcaption></figure>
5. Select **Back to KORE Wireless** to complete the process. You will receive an email welcoming you to KORE once your account setup is complete, with a link to the KORE [console](https://console.korewireless.com/dashboard). <br>

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2Fai6c7bXgnMX50uPptIT7%2Faccount%20setup%20-%20confirmation.png?alt=media&#x26;token=272485af-5cb3-4d6f-ab43-3217e61e2006" alt=""><figcaption></figcaption></figure></div>

### Current KORE customer

A current KORE user has a ConnectivityPro, SecurityPro, Super SIM, or Programmable Wireless account.

1. Go to the [KORE Console sign-in](https://console.korewireless.com/dashboard) page. Add your current KORE email ID and password.&#x20;

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F1uzisZraVT17kPVtJqN0%2FKORE%20customer%20-%20login.png?alt=media&#x26;token=c233f750-b221-45e8-9825-b21df742fa33" alt=""><figcaption></figcaption></figure></div>
2. Add your password and select **Sign In**. Watch for an email with your verification code.

   <figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F2pN4zJTPnPd7dTMB2HXS%2FKORE%20customer%20-%20password.png?alt=media&#x26;token=88861ea6-e342-44dd-a8e6-1e3a5a07f032" alt=""><figcaption></figcaption></figure>
3. Add your authentical code and select **Submit**.&#x20;

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2FraONAWUyclXKX2DxR7Gu%2FKORE%20customer%20-%20MFA.png?alt=media&#x26;token=9b7ebcbc-6770-4660-92b6-0dc03fa5fd5f" alt=""><figcaption></figcaption></figure></div>
4. Select **create a new account** and follow the [#add-user-and-account-details](#add-user-and-account-details "mention") instructions to complete your account setup.

   <div align="left"><figure><img src="https://2592305960-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj6QcqCeek2LmISTs9Rfp%2Fuploads%2F1NCei0eqCrB38iaM9Ej9%2FKORE%20customer%20-%20create%20an%20account.png?alt=media&#x26;token=ce9eb23e-56a2-432f-a650-0aabe506d7f8" alt=""><figcaption></figcaption></figure></div>

[Account management](https://docs.korewireless.com/en-us/iam/accounts)
