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KORE Console
KORE Console
  • KORE Console
  • Get started
    • Quick start guide
    • Dashboard
  • Accounts
    • Account
    • Add additional accounts
    • Change accounts
    • Multiple accounts
    • New account setup
      • VAT validation issues
  • Billing and payments
    • Invoices
    • Payment methods
  • User management
    • Users
    • Invite new users to an account
    • Invite - accept an invitation to join an account
    • Passwords
    • Profile
    • Remove users
    • Transfer account ownership
    • User roles and permissions
On this page
  • Current account owner has access
  • Current account owner does not have access

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  1. User management

Transfer account ownership

PreviousRemove usersNextUser roles and permissions

Last updated 1 month ago

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Only one account owner has unlimited access to the account, such as updating billing details.

The account owner may wish to transfer ownership to another user later through the KORE Console.

Current account owner has access

If the current account owner still has access to their user account, they can transfer ownership to any other admin user on the account.

If the user you want to transfer ownership to doesn't already exist in your account, you can invite them as an admin. Once accepted, you can then transfer ownership.

  1. The owner selects the admin user name from the user list and then selects Transfer Ownership.

  2. Review the confirmation message and select Transfer.

The success message will display, and the owner/ admin roles will be switched.

Current account owner does not have access

There may be times when the existing owner has left the organization or cannot log in. You must to transfer ownership to another user in these instances.

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ownership transfer screen
ownership transfer success message