20409

Account SID is invalid

Description

The child account is not created.

You are trying to create a child account and providing an invalid account SID.

Possible Causes

• The account SID is in use already

• The account SID format is incorrect

Possible Solutions

• Review the format of the account SID you entered

• Review if you have already used the account SID before

• Enter a new account SID

• If this is a continuous experience, please contact KORE Support.