Super SIM

An overview of Super SIM, a resilient, global cellular connectivity platform to connect your IoT devices around the world.

Super SIM is a global cellular connectivity platform to connect your IoT devices around the world. With a Super SIM in your device you'll be able to connect to the most comprehensive list of Tier 1 global networks available via a single SIM. Powered by KORE's own cloud-scale mobile core, you have the freedom to choose your networks, so you can optimize for coverage, performance, and price. Use highly available APIs to program your connectivity operations, from changing SIM status and tracking data consumption, to sending machine-to-machine messages to devices.

Super SIM supports 2G (GSM/GPRS), 3G (UMTS/CDMA2000), 4G (LTE), and LTE-M connections.

Twilio IoT acquisition

Super SIM became one of KORE's IoT connectivity offerings after acquiring Twilio's IoT business unit ("Twilio IoT") in June 2023. Documentation for Super SIM may reference components of the Twilio platform such as the Twilio Console or the Twilio REST API and may link to API documentation in the Twilio docs.

Available networks

Super SIM gives your IoT devices access to nearly 400 cellular networks around the world. Check out Super SIM's available networks.

Looking for specific networks to connect to? You'll be able to control which networks you can connect to with Network Access Profiles.

Pricing and billing

Prices shown below are for demonstration and subject to change. Refer to Super SIM's pricing page or your sales agreement for latest prices.

To use Super SIM, there is a one-time fee for SIM hardware, a monthly subscription fee for active Super SIMs, and usage fees that are charged on a pay-as-you-go basis. Volume pricing is available if you talk to sales.

  • One-time SIM fee — SIM hardware starts at $3. You can order multi-size (2FF/3FF/4FF) SIM cards or solderable embedded SIMs (MFF2) from the Twilio Console. If you need larger quantities than can be purchased in Console, talk to sales.

  • Active SIM Subscription Fee — Starting at $2 per active Super SIM per month. You can set a Super SIM to inactive at any time to stop this recurring fee if you don't need to use that SIM. You can reactivate at it any time. Learn more about Super SIM states.

  • Data Usage — Starting at $0.10 per MB. Data usage is billed on a pay-as-you-go basis. Data usage is billed per byte — no rounding or breakage.

  • Network Access Fees — For some networks, an additional monthly will be charged for each SIM that connects to and uses the network.

Subscription Fee Billing and Data Limit Period

Each Super SIM has its own billing and data-usage cycle: the period is a full month beginning on the day the SIM becomes active. So if a Super SIM is activated on February 14th, its first cycle completes on March 14th, the second on April 14th, and so on.

If the SIM is inactive at the end of the current billing period, no subscription fee will be charged until the SIM is put back into the active state, at which point a whole new monthly billing and data-usage period starts at the date of re-activation. You can check a SIM's state by reading its Sim resource's status value.

Network Access Fees

Some networks offered by Super SIM have a network access fee that is charged if any data or SMS is exchanged over the network. When usage on the network occurs, you will be charged the monthly network access fee. That network access will be good for a full month beginning from when the usage occurred. For example, if you were charged an access fee for a network on February 16th, you won't be charged another access fee for using that same network again until March 16th. If a SIM connects to multiple networks with network access fees, each will have it's own date afterwhich you may be charged another network access fee if you continue to use it.

All data and SMS usage on the network will be charged on a pay-as-you-go basis like on any other offered network. The period between your network access fee charges is independent from the SIM's active subscription fee.

Get started

You can follow this step-by-step guide to get started with Super SIM. You'll learn how to:

If you need a helping hand to begin working with Super SIM, why not try one or more of our brief tutorials?

Super SIM in general

SMS Commands

IP Commands

Advanced features

Move into production

Whatever stage you've reached in your journey from IoT prototype to product, you must consider how to work with Super SIM at scale. We have resources to help you overcome to the obstacles that taking your IoT project to the next level will place before you.

Advanced functionality

Once you've mastered the basics, learn more about how Super SIM works, and take advantage of the advanced functionality offered by Super SIM.

Learn more about API resources

To build with Super SIM you'll use the following API resources.

Help and support

For guidance on specific topics, check out the Super SIM > Help and Support section in the navbar on the left.

If you have any questions, please contact KORE Support.

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