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Identity & Access Management
Identity & Access Management
  • Identity & Access Management (IAM)
  • Accounts
    • Multiple Accounts
  • Users
    • Role Based Access Control (RBAC)
    • User Profile
    • User Security
  • Get Started
    • Create your first account
  • How To ...
    • Transfer Account Ownership
    • Invite developers to build against the API
    • Resolve account in a Pending State
    • Resolve VAT Number Validation Issues
On this page
  • Scenario 1: The current account owner still has access
  • Scenario 2: The current account owner does not have access

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  1. How To ...

Transfer Account Ownership

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Last updated 6 months ago

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There is only ever one account owner who has unlimited access to the account, such as updating billing details.

The account owner may wish to transfer ownership to another user later through the .

Scenario 1: The current account owner still has access

If the current account owner still has access to their user account, they can transfer ownership to any other admin user within the account.

If the user you want to transfer ownership to doesn't already exist in your account, you can them as an admin . Once accepted, you can then transfer ownership.

The role of the current account owner will be demoted to an admin.

Scenario 2: The current account owner does not have access

There may be times when the existing owner has left the organization or cannot log in. You must contact support to transfer ownership to another user in these instances.

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