Transfer Account Ownership

There is only ever one account owner who has unlimited access to the account, such as updating billing details.

The account owner may wish to transfer ownership to another user later through the KORE Console User Management.

Scenario 1: The current account owner still has access

If the current account owner still has access to their user account, they can transfer ownership to any other admin user within the account.

If the user you want to transfer ownership to doesn't already exist in your account, you can invite them as an admin . Once accepted, you can then transfer ownership.

The role of the current account owner will be demoted to an admin.

Scenario 2: The current account owner does not have access

There may be times when the existing owner has left the organization or cannot log in. You must contact support to transfer ownership to another user in these instances.