# Unable to Place Order

1. **Check Your Payment Method**
   1. Ensure your card or payment method has sufficient funds.
   2. Double-check the details entered (card number, CVV, expiration date, etc.).
2. **Verify Your Internet Connection**
   1. Use a stable and secure internet connection.
3. **Clear Browser Cache and Cookies**
   1. Clear your browser's cache and cookies, then try the transaction again.
   2. Alternatively, try using a different browser or device.
4. **Address Any Error Message**
   1. If you see an error message, follow the instructions provided.
   2. Note down the exact error message for reference.
5. **Review Your Account Details**
   1. Confirm your shipping and billing information is correct and valid.
   2. Ensure your account is not locked or restricted.
6. **Contact Support**

   If the issue persists, contact our customer support team. Provide details such as the error message and steps you've already tried.

   1. **Contact Us:** Visit our [Shop portal](https://shop.korewireless.com/) and click the **Contact Us** form. Fill in the relevant information and submit the form.  
   2. **Email:** <support@korewireless.com>