> For the complete documentation index, see [llms.txt](https://docs.korewireless.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.korewireless.com/kore/errors/33119.md).
# 33119
SIM connectivity reset not allowed
## Description
Raised when a SIM connectivity reset is requested but not permitted.
## Possible Causes
* When the operation is temporarily unavailable because the downstream carrier is undergoing maintenance and not accepting requests.
* When a SIM does not support the operation or is not in a status that allows it to connect to a cellular network.
## Possible Solutions
* When operating, ensure that no ongoing maintenance is in progress.
* When verifying a SIM, ensure that it is not a Narrowband SIM.
* When checking a SIM, ensure that it is in ready or active status.
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